FAQs Private Adult Autism Service

Booking a private (self-pay) adult autism assessment is straightforward – you don’t need a GP referral. Simply click on the Book Online link and complete the Booking Form.  

• Payment: The fee is £1,950, payable at the time of booking. Please have your debit or credit card ready. You’ll receive a payment confirmation email when your payment has been accepted.  
• Residential Status:  Our service is available to residents of England, Wales, Scotland and Northern Ireland. It is not available to current UK armed forces personnel. 
• Treatment:  Select ‘Adult Autism Assessment’.  

Once registered, you’ll receive a Welcome email with a link to set up your Psychiatry UK MedQare account and a Medical History Questionnaire. 

You will usually be able to schedule an appointment within two weeks of completing your pre-assessment patient checklist. 

No. You only need: 

• A computer or tablet with a webcam and microphone. 
• Access to the internet. 

We recommend testing your device before your appointment. You can use the Test Your Device tab on our website. You may be prompted to click ‘allow’ to grant permission to access the camera and microphone. This is required for your meeting to go ahead. 

Installing the Microsoft Teams app is suggested for the best experience, though you can also join via the latest Microsoft Edge browser without creating an account. 

One-to-one support is available. Click ‘Request Support’ in the ‘Forms’ section of your portal, or from within your ‘ASD Self-Report Questionnaire’. A member of our patient support team will arrange an appointment to help you complete your forms. 

An Informant Report should be completed by someone who has known you since childhood (before the age of 12), and who has known you for the longest period of time, for example, a close friend, family member or support worker. 

Why this matters: This report is essential for an accurate assessment outcome. Without significant childhood information, it may be more difficult to provide you with an outcome or diagnosis from your assessment appointment. If you do not have a suitable informant, please let us know – we can provide an alternative form. 

• For urgent advice or support, please follow the guidance on our website.    

• IT support guides are available under the Information Hub tab for help with logging in, passwords or two-factor authentication).  

• For general enquiries, please submit a note via your patient portal. Our medical secretary team is available Mon–Fri, 8am–5pm).  

You are entitled to a 14-day statutory cooling-off period for online bookings. You may cancel within 14 days for a full refund, providing the service has not started. 

If your appointment is within the 14-day period, you may waive this right. Full refunds are also available for cancellations made 7 working days after booking, with processing completed within 30 days. 

If you wish to reschedule or cancel your appointment, please contact our medical secretaries by raising a note on your patient portal. 

• Cancel with 7+ days’ notice for a full refund. 
• Cancel 2-7 days before your appointment: 50% fee applies. 
• Cancel within 48 hours – or if you do not attend: the full fee applies. 

Exceptions may be made at the discretion of Psychiatry UK. 

For more details, please see our Booking, Cancellations and Non-Attendance Policy. 

To reschedule an appointment: Please raise a note for our medical secretaries via your patient portal. 

If you fail to attend a booked appointment without giving us notice of cancellation of the booking, we are within our rights to charge you the full cost of the consultation. Any decision to vary this, to take account of particular circumstances beyond your control, is at the discretion of Psychiatry UK. Please read our Bookings, Cancellation and Non-Attendance (DNA) Policy for more information. 

No. Our service is only available to residents of England, Wales, Scotland and Northern Ireland. 

We sincerely hope that you never have cause to make a complaint about our service. However, if you do have a concern, please notify us promptly so we can resolve it.  

For more details, please see our Complaints and Disputes Policy. 

If you would like to leave an external review you can submit this via an independent website such as  Trustpilot or I Want Great Care. 

Our fee for a private adult autism assessment is £1,950 – payable at the time of booking. There are no hidden or additional costs. 

Assessment cost: £1,950, payable at booking. There are no hidden fees. 

Included: One-hour assessment, formal diagnosis (if indicated), full written report, and personalised treatment plan. You will receive an electronic copy of your assessment report via your patient portal. 

Payment plans: We do not currently offer payment plans for initial assessments. 

No. We do not currently offer any type of payment plan. 

If you’re registered with us as a private (self-pay) patient but now wish to move to NHS-funded care through the Right to Choose scheme, here’s what you need to do: 

Check your eligibility
Make sure you are entitled to autism assessment via the NHS Right to Choose service (please see the referral guidance on our Right to Choose page). 

Speak to your GP
Book an appointment with your GP and ask them to refer you to Psychiatry UK for an autism assessment under Right to Choose if they feel this is appropriate.

• You can share our referral guidance with your GP to help with the process. 

Wait for your referral to be accepted
This can take up to 8 weeks. Once it has been approved, we’ll contact you to confirm that your care has been transferred to the NHS pathway.
Please note: while you are waiting, you will need to continue paying for your private care.