Psychiatry UK is the UK’s leading provider of online services, working both privately and with the NHS to support children, teenagers and adults with expert, patient centred care.
We make high-quality mental health care more available to everyone.
Private (Adults)
Specialist diagnosis and treatment for a wide range of mental health conditions and needs
Children & Adolescents
Expert ADHD, ASD and other mental health support for children and teenagers
Our Top FAQs
It can take up to 6 weeks for us to receive and process your GP referral. So, we kindly ask you not to call us during this time.
If you haven’t heard from us after 6 weeks, please reach out to your GP surgery to check the date your referral was sent.
We are currently experiencing a high level of demand for ADHD services. The wait list for new adult patients awaiting a diagnosis is estimated to be between 12 and 18 months.
If you are already registered with us, we will contact you by email and portal note to arrange the appointment, so please keep looking out for Psychiatry-UK emails.
If you are a Kent and Medway Adult Autism and ADHD Service patient – please read this statement
After your initial assessment, your consultant may refer you to one of our titration team to obtain a prescription for medication and titration. An update on titration waiting times can be found here
Please note that due to global drug shortages patients might experience additional delays in prescribing medication for ADHD. Please download the latest Update Regarding National ADHD Medication Shortage for further information. This information is updated regularly.
Once a letter has been drafted and approved by the consultant it will be sent to your GP and also uploaded into your notes in your MedQare portal. You will be notified by email and sms when a note has been added where you can login, read the note and also download your letter.
Please leave a note on the portal with your requested amendments and assign the note to ‘Your Doctor’. This is the fastest method for getting any changes made.
Please leave a note on the portal with your request. Assign the note to ‘Your Doctor’ or ‘Your Prescribing Nurse’ if you are in titration. Please do not assign the note to ‘Customer Support’ as this may result in a delay due to the volume of notes that are sent to this team.
Please allow a minimum of 10 days for this letter to be generated for you.
If you are registered with a GP surgery in England and you are referred by a GP to a consultant or specialist in mental health, you have the legal right to choose Psychiatry-UK as we are a qualified provider. You will need to be referred by your GP if you think you have ADHD or ASD (Right to Choose does not cover any other conditions at this time).
Find out more about Right to Choose ADHD or Right to Choose ASD
Why choose Psychiatry UK
Convenient – Consultations via secure video call in your own home
Cost-effective – Excellent value compared to face-to-face consultations
Evidence-based – Our diagnostic approach follows National Institute for Health and Care Excellence (NICE) guidelines
Regulated – We are registered with the Care Quality Commission (CQC)
We care – Patient-led care is at the centre of everything we do
Safe
Safe Our service is safe, compliant and we work to high ethical standards
Our Values
Recognising and alleviating distress
Whether it’s helping to support a pressured organisation, or the individual who approaches us in need, we aim to ensure from the first contact we can work with you to overcome your difficulties. If there is something we can do to reduce distress or suffering, we will.
“I had an assessment with the Doctor and it was honestly one of the few times I’ve had a pleasant experience with a health professional and gotten what I needed out of the appointment. I was surprised we managed to get through so much of my life in the time frame, and the Doctor was very respectful, calm, empathetic and asking good questions. I never felt uncomfortable during it and it sparked some revelations. I was very anxious and we were talking about some hard topics, but it’s one of the easiest conversations I’ve had with a health professional. The report back was correct and concise and overall P-UK has been the most professional service I’ve used with actually listening and working with instead of against the patient.”
Convenience and availability for all
We want to be able to provide care to people at a time they need it, in the place they need it. We want to reduce barriers to accessing care, and continually simplify the process to access our care. We aim to become accessible to everyone.
“The video quality was very good and I didn’t have a hard time understanding or hearing The Doctor due to any technical issues.”
Improving solutions
Using technology is at the heart of what we do. But we also aim to ensure that our processes are efficient, robust, safe and effective. We also have a responsibility to ensure we are sustainable. Therefore, whether it’s writing a policy, providing a service, or reducing our carbon footprint, we strive to find better ways to do something.
“My treatment and assessment was completed over the phone and via a web portal which was of great help and convenience.”
Doing our very best
We are passionate about continually learning and developing, so that we can offer the best care possible. We will not become complacent, and will always seek ways to improve, aiming to provide the best care possible.
“Great service couldn’t have asked for anything else very happy thank you.”
Patient Reviews
Fantastic service. The prescriber was lovely and there for support. Always responded within the same day. Well worth the wait on the waiting list. Took around 6 months however the service it’s self is fantastic.
Trust Pilot, February 2024
I cannot put into words how brilliant my experience with Psychiatry UK has been. I was referred in February 2023, via my GP using the right to choose pathway, and had my assessment for ADHD the following August … I then started titration in December … and have found a medication that has changed my life.
After years of feeling “different” and wondering why everything was such a struggle, I have answers and now the tools to deal with my struggles.
Trust Pilot, January 2024
Outstanding Experience – Collaborative and Competent
My wife was recently assessed for adhd by Psychiatry UK and I was thoroughly impressed
by the assessment conducted by the consultant.
I am also a psychiatrist working for an nhs trust elsewhere and was invited to support my wife during her assessment. I have been very impressed with their user-friendly online interface, ease of access to documents and direct messaging via the website.
NHS Reviews, December 2023
Rated as Outstanding on iWantGreatCare
We are recruiting!
We are actively recruiting psychiatrists, especially with Autism and ADHD experience, and non-medical prescribers with ADHD experience.