Safeguarding at Psychiatry UK

Our commitment to the safety and wellbeing of everyone who uses our services.

At Psychiatry UK the safety and wellbeing of our clients is very important to us and we have measures in place to help you if you are experiencing harm or abuse. This may be physical or sexual abuse, bullying and emotional harm, neglect or financial exploitation, amongst other types of harm.

Issues such as these can have a serious impact on mental health. As part of your assessment and treatment with Psychiatry UK you will have every opportunity to discuss any concerns you have.

If we are aware of a concern that a vulnerable adult, child or young person has been harmed or is at risk of harm, we will support you by linking with safeguarding services in your area to ensure that you, and those you care about, can live free from harm or abuse.

Need help right now?

If there is immediate risk, call the Police on 999. Otherwise, contact your local council and ask for safeguarding children or adults.

Our safeguarding in 2025

We published our first Safeguarding Annual Report in 2025. Here are some of the highlights:

CQC Inspection

Good

Rated Good overall by the Care Quality Commission in February 2025

Concerns reviewed

8,094

Safeguarding concerns raised and reviewed by our team in 2025

Support requests

83%

Improvement in actioned support requests following our new contact centre

The service had effective systems in place to keep people safe. Staff understood how to protect patients from abuse and followed clear safeguarding processes

– Care Quality Commission, February 2025

Our priorities for 2026

We are committed to continuously improving our safeguarding provision. Our key focus areas this year include:

Embedding safeguarding as a shared responsibility across all staff and services

Giving patients, families and carers a stronger voice in shaping how our safeguarding services work

Reaching 90% training compliance across all staff, with a renewed focus on sharing lessons learned

Improving how we communicate with patients to ensure information is personalised and accessible

Read our full report

Our Safeguarding Annual Report 2025 sets out in full what we have achieved and what we plan to do next.