FAQs Private Adult ADHD Service

Booking a private (self-pay) adult ADHD assessment is straightforward – you don’t need a GP referral. Simply click on the Book Online link and complete the Booking Form.  

• Payment: The fee is £950, payable at the time of booking. Please have your debit or credit card ready. You’ll receive a payment confirmation email when your payment has been accepted.  
• Residential Status:  Our service is available to residents of England, Wales, Scotland and Northern Ireland. It is not available to current UK armed forces personnel. 
• Treatment:  Select  ‘Adult ADHD Assessment’.  

Once registered, you’ll receive a:

• Welcome email with a link to set up your Psychiatry UK MedQare account.
• Medical History Questionnaire to complete. 

Please note: We will request your consent to share your personal and medical data with your GP, including relevant medical history and current medications.  

This is a condition of service that is in your best interest to ensure safe medical practice and effective continuity of care.   

UK law and policy recognise that appropriate information sharing is often integral to safe care. Notably, the Health and Social Care (Safety and Quality) Act 2015 introduced a statutory duty to share information for care. It mandates that relevant health professionals “must ensure” a patient’s information is shared with others providing care to that patient, where it will facilitate care and is in the patient’s best interest. Psychiatry UK reserves the right to discontinue treatment if essential medical information cannot be shared.  

You will usually be able to schedule an appointment within two weeks of completing your pre-assessment patient checklist. 

No. You only need: 

• A computer or tablet with a webcam and microphone. 
• Access to the internet. 

We recommend testing your device before your appointment. You can use the Test Your Device  tab on our website. You may be prompted to click ‘allow’ to grant permission to access the camera and microphone. This is required for your meeting to go ahead. 

Installing the Microsoft Teams app is suggested for the best experience, though you can also join via the latest Microsoft Edge browser without creating an account. 

Please raise a note via your portal for our medical secretaries if you need any help or support with your forms. 

An Informant Report should be completed by someone who has known you since childhood (before the age of 12), and who has known you for the longest period of time, for example, a close friend, family member or support worker. 

Why this matters: This report is essential for an accurate assessment outcome. Without significant childhood information, it may be more difficult to provide you with an outcome or diagnosis from your assessment appointment. If you do not have a suitable informant, please let us know – we can provide an alternative form. 

Statutory 14-day ‘Cooling Off Period’

You are entitled to a 14-day statutory cooling-off period for online bookings. You may cancel within 14 days for a full refund, providing the service has not started. 

If your appointment is within the 14-day period, you may waive this right. Full refunds are also available for cancellations made 7 working days after booking, with processing completed within 30 days. 

Please see our Terms and Conditions for further information.

If you wish to reschedule or cancel your appointment, please contact our medical secretaries by raising a note on your patient portal. 

• Cancel with 7+ days’ notice for a full refund. 
• Cancel 2-7 days before your appointment: 50% fee applies. 
• Cancel within 48 hours – or if you do not attend: the full fee applies. 

Exceptions may be made at the discretion of Psychiatry UK. 

For more details, please see our Booking, Cancellations and Non-Attendance Policy. 

To reschedule an appointment: Please raise a note for our medical secretaries via your patient portal. 

If you fail to attend a booked appointment without giving us notice of cancellation of the booking, we are within our rights to charge you the full cost of the consultation. Any decision to vary this, to take account of particular circumstances beyond your control, is at the discretion of Psychiatry UK. Please read our  Bookings, Cancellation and Non-Attendance (DNA) Policy for more information. 

Yes. Our initial appointment (£950) is the same for everyone, including patients who already have a diagnosis or are coming through the Right to Choose (RTC) pathway.

Even if you provide your previous assessment report, our psychiatrist will need to review it to determine whether it contains enough detail to move forward with treatment or medication. In many cases, the report may not provide all the information required, or it may be several years old.

If your diagnosis was made in childhood, it is usually necessary to complete a full adult reassessment, as ADHD can present differently in adulthood. Your previous reports are still useful for context, but the assessment ensures we have a full, up-to-date understanding of your needs.

If you’re registered with us as a private (self-pay) patient but now wish to move to NHS-funded care through the Right to Choose scheme, here’s what you need to do: 

Check your eligibility
Make sure you are entitled to ADHD treatment via the NHS Right to Choose service (please see the referral guidance on our Right to Choose page). 

Speak to your GP
Book an appointment with your GP and ask them to refer you to Psychiatry UK for ADHD assessment/treatment under Right to Choose if they feel this is appropriate.

• If you already have an ADHD diagnosis from our private service, your GP can refer you for medication treatment only. 
• You can share our referral guidance with your GP to help with the process. 

Wait for your referral to be accepted
This can take up to 8 weeks. Once it has been approved, we’ll contact you to confirm that your care has been transferred to the NHS pathway.
Please note: while you are waiting, you will need to continue paying for your private care. 

Continue your treatment seamlessly 
When your NHS-funded care begins, you will pick up from the stage you are already at in our pathway—you will not need to restart your treatment. 

If you’re currently registered with us under NHS Right to Choose and would like to transfer to our private ADHD service, here’s what you need to do: 

Learn More: We recommend reading our guidance on how our private ADHD (self-pay) service works. You can also find answers to common questions in our FAQ section. 

Steps to Transfer: 

• Contact our customer support team to let them know you want to switch from the NHS Right to Choose service to our private service. You can do this through our Live Chat or by calling our telephone support line at 0330 124 1980 (Monday to Friday, 8am-6pm). 
• Let them know you wish to be discharged from the Right to Choose service and move to the private pathway. 

Next Steps: 

• A member of our Private Adult Services team will reach out within 2 working days to confirm that you understand the self-pay process and agree to our conditions of service. 
• We will then contact your GP to inform them that you’re receiving treatment through our private ADHD service. It’s important that we share your personal and medical information with your GP to ensure safe care and continuity of treatment. 

At present it isn’t possible to move directly from our NHS-funded treatment waiting list to expedited treatment through our Private Adult ADHD service. 

We know this may be disappointing, but we’re working hard to make this option available soon. Our priority is to ensure that any service we provide meets our patients’ expectations and that anyone considering a transfer to our private pathway has a clear understanding of what this may involve. 

Any updates will be shared on our website, so please keep checking this page for any changes. 

No. Our service is only available to residents of England, Wales, Scotland and Northern Ireland. 

We sincerely hope that you never have cause to make a complaint about our service. However, if you do have a concern, please notify us promptly so we can resolve it.  

For more details, please see our Complaints and Disputes Policy. 

If you would like to leave an external review you can submit this via an independent website such as Trustpilot or I Want Great Care. 

• For urgent advice or support, please follow the guidance on our website.    
• IT support guides are available under the Information Hub tab for help with logging in, passwords or two-factor authentication).  
• For general enquiries, please submit a note via your patient portal. Our medical secretary team is available Mon–Fri, 8am–5pm).  

Our fee for a private adult ADHD assessment is £950 – payable at the time of booking. There are no hidden or additional costs. 

Assessment cost: £950, payable at booking. There are no hidden fees. 

Included: One-hour assessment, formal diagnosis (if indicated), full written report, and personalised treatment plan. You will receive an electronic copy of your assessment report via your patient portal. A copy of your report will also be sent to your GP. 

Payment plans: We do not currently offer payment plans for initial assessments. 

No. We do not currently offer any type of payment plan. 

Titration is the process of safely introducing ADHD medication. During this time, your prescriber will adjust your dose to help control symptoms while keeping side effects as low as possible. 

No. To access medication through Psychiatry UK, you must first complete an ADHD assessment with us. 
If your assessment shows that medication is suitable, we can offer a 12-week private titration plan. We cannot start treatment based on assessments from other providers. 

We understand that many people come to us hoping that medication will be an option for managing their ADHD symptoms. For some, it can be a very helpful part of treatment, but it’s important to know that medication is not suitable or safe for everyone. 

Our clinicians will only recommend and prescribe medication when they believe it is safe, appropriate and in your best interests. This decision is always made carefully, using their clinical expertise and in line with national guidelines. 

Not everyone who is assessed for ADHD will be suitable for medication. This may be due to factors such as: 

• Your medical history. 
• Other medications you are currently taking. 
• The use of recreational drugs. 
• Other clinical considerations identified during your assessment. 

In some situations, there may also be limitations on what can be prescribed through online consultations, depending on your individual circumstances and location. 

We know that this can be disappointing to hear, but these checks are in place to protect your health and wellbeing. 

Our standard titration package runs for 12 weeks. If needed, you can extend it in 4-week increments at an extra cost (£200 per 4 weeks). 

• You’ll take your medication as prescribed. 
• You’ll regularly submit readings of your blood pressure, pulse, and weight using a home BP monitor. 
• Your prescriber will review these readings and adjust your dose to find the most effective treatment with the fewest side effects. 

• 12-week medication treatment plan – £750 
  • What is included: Titration initiation and monitoring, cost of prescription writing, End of Titration Review, Shared Care request to your GP. 
  • What is not included: The cost of the medication itself is additional. This will be payable to the pharmacy that you choose to fulfil your prescription order. 
• Additional 4-week titration packages available – £200 per 4 weeks 
  • Follow-up titration packages are optional, although they may be recommended by your prescriber. These are payable at the time of booking. 
• Additional review appointment with your consultant (30 mins) – £180 
  • Follow-up appointments with your consultant are optional. Payable at the time of booking your appointment. 
• If Shared Care is declined: £25 per prescription 

Yes. You’ll need a blood pressure monitor to check your blood pressure and pulse. These are usually available at local pharmacies for around £15–£20.

At the end of 12 weeks, your prescriber will arrange an End of Titration Review to discuss how you’re responding to your medication. They will then write to your GP to request Shared Care. 

If your GP does not agree to Shared Care, Psychiatry UK will continue to provide your prescriptions.

Our fee is £25 for writing the prescription. The cost of the medication itself is additional. This can vary considerably between different pharmacies, so we recommend researching to compare costs

The medical exemption certificate is specifically for individuals with certain medical conditions that entitle them to free NHS prescriptions. It does not apply to private prescriptions.

Our fixed £750 bundle fee covers:

• Up to 12 weeks of titration.
• Clinical review and monitoring by your prescriber.  
• Your End of Titration Review (EOTR) appointment. 

Important: Medication costs are not included in the £750 bundle fee. This is because medication is supplied and charged separately by the pharmacy you choose to issue the prescription. Once issued, medication costs cannot be refunded, even if you decide not to take it. 

The £750 bundle fee is paid in advance, before you are allocated to a prescriber. You will also complete pre-titration forms before being assigned a prescriber. 

1. If you are incorrectly allocated to titration 

If, after being allocated a prescriber, it becomes clear that you do not meet our eligibility criteria for titration due to an error on our part: 

• You will receive a full refund of £750, provided that no medication has been issued.

A full refund will not apply if relevant information was omitted or disclosed later that affects your eligibility. 

2. If you change your mind before medication is issued 

If you decide not to proceed after allocation, but before any medication has been prescribed or issued, you may receive:

• A refund of £700 (£750 minus a £50 administration fee). 

The £50 fee covers the clinical time already spent reviewing your information and preparing your treatment plan. 

3. If you stop after your first prescription 

If you have received your first prescription, but decide not to continue before a second prescription is issued: 

• You may receive a £500 refund. 

By this stage, one month of titration, prescribing and clinical review has taken place. 

1. From the second prescription onwards 

If you stop treatment after your second prescription has been issued: 

• No refund will be offered. 

By this point, the majority of the titration process and associated clinical work has been delivered. 

You will still be entitled to your End of Titration Review (EOTR), where you can discuss: 

• Side effects. 
• Suitability of medication. 
• Alternative options. 
• Next steps in your care. 

2. If medication is found to be unsuitable 

If, during the titration process, your prescriber determines that ADHD medication is not clinically appropriate or safe for you, or if you decide that the side effects are not manageable despite adjustments, this would be considered a completed course of titration. Therefore: 

• No refund will be offered. 

This is because the titration service – including monitoring, dose adjustments and clinical review – has been fully provided. 

You will still have your End of Titration Review appointment to discuss outcomes and further support options.