Patient Guide: Your Right to Choose Autism Assessment

How to prepare and what to expect from your autism assessment.

Step 1: Booking Your Assessment

  • Make an appointment with your GP.
  • Ask to be referred to Psychiatry UK for an autism assessment under the Right to Choose (RTC) scheme.
  • It can be helpful to fill out our letter template and AQ10 form to take to your GP.

Will I have to pay?

No, your assessment will be funded by the NHS if you book through RTC.

To be referred to us under RTC, you must:

  • Be aged 18 or over 
  • Live and be registered with a GP in England (excludes Scotland, Wales or Northern Ireland).
  • Provide an email address and/or a mobile phone number 
  • Be able to provide photo ID and proof of address 
  • Agree to the use of an online patient portal 
  • Agree to an online video consultation/assessment 

When your referral has been processed:

  • It can take up to 8 weeks to process your referral.
  • You will receive a Welcome email. 
  • This email contains a link to set up your MedQare patient portal account.  
  • Your name will be added to our assessment waiting list.
  • Click here to check our current waiting times.

Important to know:

  • Your assessment will take place via a Teams video call.
  • All our communications are online using our patient portal.

Step 2: Preparing for Your Assessment

You must complete a pre-assessment checklist before you can book your appointment

Your Portal Profile 

  • Go to ‘My Profile’ in your MedQare portal dashboard. 
  • Fill in all your personal details. 

Identity Verification 

  • Upload photo ID (passport, driving licence etc.).  
  • Upload proof of address (utility bill, bank statement, etc.). 
  • This is mandatory for online assessments. 

Pre-assessment Questionnaires 

  • You will find these under Forms > Pending Forms in your portal: 
  • ASD Self-Report Questionnaire (Parts 1 & 2) 
  • AQ-10 (Autism Quotient-10)  
  • ASD Informant Report Questionnaire  

If you still have school reports, please upload these too.  They can be very helpful. 

These forms give your doctor information about: 

  • Your daily life and routines. 
  • Your relationships. 
  • Your work or education experiences. 
  • Your family and medical history.

The assessment team needs as much information as possible to check for the core characteristics of autism (DSM-5 criteria). 

  • Standard questionnaires help your clinician make an accurate diagnosis. 
  • Set aside quiet time to gather your evidence and complete your forms. 
  • Give as much detail as possible to help your doctor build a clear picture of your life, symptoms and challenges. 
  • This must be completed by someone who knew you as a child (before age 12). 
  • If this is not possible, choose the person who knows your best and has known you the longest (for example, a parent, sibling, partner, friend or support worker). 
  • If you do not have anyone suitable, please let us know. 

Why this matters: Childhood information is very important. Without it, it may be harder to give you a clear outcome or diagnosis. 

Step 3: Booking Your Appointment

You can only book once you have: 

When this is complete: 

  • We will send you a booking link by email and SMS. 
  • Click the link to see available times and doctors. 
  • You can read each doctor’s profile before choosing. 
  • Appointments are available 7 days a week, from 6am to 11pm. 

You will need: 

  • A computer, laptop or tablet with a camera and microphone. 
  • Most modern devices already have these. 

To check your device: 

  • Go to the Test Your Device tab at the top of the Psychiatry UK website. 
  • Allow the site to access your camera and microphone when prompted. 
  • We recommend using the Microsoft Teams app for the best experience. 
  • You do not need a Microsoft account. 
  • If you don’t want to install the app, please use the most recent version of Microsoft Edge browser. 

Step 4: Accessibility and Adjustments

It’s important for you to feel comfortable in your assessment. If it’s helpful, you can request: 

  • Communication support (for example, shorter questions, more time to reply, or written prompts). 
  • Adjustments for sensory needs. 

For deaf and hard of hearing patients: 

We can provide: 

  • 90-minute appointments (instead of 60 minutes). 
  • qualified interpreter (with the option to meet them 10–15 minutes before your session). 
  • second interpreter if needed. 
  • Your choice of sign language (e.g., BSL, Signed English). 
  • Live transcription during your appointment. 
  • Ask your doctor and/or interpreter if you need clarification on the live transcription. This helps to reduce any misunderstandings or errors.  

Please let our customer support team know your preferences via our Live Chat or telephone support line: 0330 124 1980 (Mon-Fri: 8am-6pm). 

Step 5: Your Online Consultation

  • Your appointment will last about 1 hour and will take place on Microsoft Teams. 
  • We recommend finding a quiet, private place where you feel comfortable and can talk freely. 
  • You are welcome to have a family member join you if you would like. 
  • Your doctor will introduce themselves and explain the purpose of the session. 
  • They will ask to see your photo ID to confirm your identity. 
  • They will ask whether you’re happy for the consultation to be recorded. 
  • If you do not want it to be recorded, please say so clearly. 
  • Your doctor must still keep accurate written notes. These notes go into your Psychiatry UK patient record.
  • Please keep your camera on throughout. Observation is an important part of the process. 
  • The doctor will follow a structured format to make sure all diagnostic criteria are covered within the session time. 

They will: 

  • Review the information from your pre-assessment questionnaires 
  • Ask questions about your history, experiences, and current challenges 
  • Gather a complete psychiatric history 
  • Consider whether you may have other conditions that are often linked to autism 
  • Observation and discussion together help the doctor look for the ‘core’ characteristics of autism. 

Important to know 

  • If any questions make you feel uncomfortable, please tell your doctor. You will not be pressured to share anything you do not want to. 
  • If you want to add more information after the session, you can: 
    • Write a note in your MedQare portal 
    • Ask your doctor to consider this information before finalising your diagnosis 

Step 6: Your Results and Next Steps

  • Your doctor will explain their findings. 
  • They will give you a diagnosis, if appropriate. 
  • You will get a written report within 14 working days. 
  • A copy of the report will be sent to your GP. 
  • Your diagnosis (if applicable). 
  • Your personalised treatment plan.
  • Resources and support options. 

Your treatment plan will recommend: 

  • Options for non-pharmacological treatments (such as therapy, coaching, or skills training) 
  • Advice on where to seek ongoing support and guidance 
  • There are no specific medications for autism itself. However, medication may be offered for associated conditions, such as depression, anxiety, OCD, ADHD, alcohol or drug misuse. 

Treatment and Support Options

There is no medication to treat autism directly. However, treatments and support can help with challenges and related conditions (such as anxiety, depression, OCD, ADHD). 

Your doctor may recommend: 

  • Relationship or family therapy 
  • Coaching or life skills training 
  • Occupational therapy 
  • Employment advice and workplace adjustments 
  • Support for sensory sensitivities 
  • Psychotherapy for related conditions 

You may also find self-help books, websites, and online communities useful. 

Helpful websites: 

https://www.autism.org.uk 

https://tonyattwood.com.au/ 

Autism Wellbeing Pack (download) 

Our website Resources area for more guides. 

Getting Help

  • If you need urgent advice or support, please follow the guidance on our website.
  • For all general enquiries, please contact our customer support team via the Live Chat or telephone support line: 0330 124 1980 (Mon-Fri: 8am-6pm).
  • IT support guides are available under the Information Hub tab on our website for help with logging into your portal, resetting your password or 2FA (two-factor authentication).

You are now ready for your assessment journey. 

Frequently Asked Questions

If you have previously been assessed by a different provider, you can seek a second opinion through Right to Choose, but we will require your GP to provide us with the previous report and related correspondence.

However, please note that if  your assessment was performed by Psychiatry UK, we cannot offer you a second opinion through our service under RTC.

The DVLA recommends informing them only if your autism significantly impacts your ability to drive safely. If you’re uncertain about your condition’s effect on driving, it’s advisable to discuss it with your doctor. Additionally, it’s a wise measure to inform your insurance company about any relevant medical conditions. 

We will always try to respond to portal messages as fast as we can.

We appreciate your understanding that due to the high number of patients under our care, we may not always respond to patient requests immediately. Occasionally, your note may need to be forwarded to your doctor, which could result in a slightly longer response time.

For urgent matters, please consider contacting us via our Live Chat or telephone support line: 0330 124 1980 (Mon-Fri: 8am-6pm).

Please note: While we endeavour to provide timely assistance, we are not an emergency service and cannot offer emergency medical services for urgent or crisis situations, or for patients who are acutely ill.

Please follow our guidance for urgent assistance. 

Please leave a note on the portal with your requested amendments and assign the note to ‘Your Doctor’. This is the fastest method for getting any changes made. 

We continue to experience unprecedented demand for referrals for both our adult ADHD and autism services, which has inevitably created waiting lists for assessment and treatment. 

Please click here for our current waiting times. Our Customer Support team is unable to give any more information on waiting times over the phone or via our webchat, so please wait to be contacted by us.

If you are already registered with us, we will contact you by email and portal note to arrange the appointment, so please keep looking out for Psychiatry UK emails.

Please log into your account and click on the link to ‘My Profile’ in the menu on the left-hand side of the page. You can update all your personal details here. 

Contact us via our Live Chat or telephone support line: 0330 124 1980 (Mon-Fri: 8am-6pm). You will be guided to speak to a member of our IT Support team.