The UK’s Leading Online Psychiatric Service
Our Services
Whether you’re coming to us for a Private (self-pay) service or through the NHS – Right to Choose – we’re here to make accessing support as easy and reassuring as possible. You are in safe hands with Psychiatry UK.
No GP referral. No waiting list.
Expert-led, online diagnosis and personalised report
Specialist diagnosis and treatment for a wide range of mental health conditions and needs
Safe, caring, evidence based diagnosis and treatment for adult ADHD & Autism
Expert ADHD, autism and other mental health support for children and teenagers
Improving Access to Mental Health Care in the UK
We offer specialist online assessments and treatment for ADHD Right to Choose, autism, anxiety, depression, and more – for both adults and children.
Our new private autism and private adhd services offer fast, consultant-led assessments & reports within as little as 2 weeks, with no GP referral required.
We’re continuing to invest in technology and grow our clinical teams to support more patients, more quickly – across both private and NHS pathways.
Visit the Psychiatry UK Waiting Times page to keep updated.
Frequently Asked Questions
If you have been referred to our service by your GP, it can take up to 8 weeks to process your referral. Once accepted, we will contact you via SMS and/or email with instructions to help you set up an account on our MedQare portal.
When you are logged in, you will find a welcome note letting you know what will happen next.
If you have not heard from us within 8 weeks, please ask your GP surgery:
- The date your GP sent your referral.
- Whether your referral has been returned to your surgery as incomplete, or has not been accepted.
- If your referral has not been returned to your GP and you have not heard from us after 4 weeks, please contact us using our Live Chat service (our opening hours are: Mon-Fri: 8am-6pm).
Private (self-pay) Adult Autism Assessment: We aim to provide appointments within 2 weeks of completing pre-assessment forms.
Autism Assessment under Right to Choose: Our waiting time for adult autism assessments under Right to Choose has reduced to under 3 months.
ADHD assessment under Right to Choose: Our waiting time for adult ADHD assessment is now under 12 months.
Please click here for our current waiting time information
If you are a Kent and Medway Adult Autism and ADHD Service patient – please read this statement
After your initial assessment, your doctor may refer you to our titration service to obtain a prescription for medication and titration. An update on titration waiting times can be found here
Please note that due to global drug shortages patients might experience additional delays in prescribing medication for ADHD. Please download the latest Update Regarding National ADHD Medication Shortage for further information. This information is updated regularly.
After your assessment, your doctor will write to your GP. However, please note that this may take 4-6 weeks.
A copy of your clinic letter will be uploaded to your MedQare portal, and you will be notified by email and/or SMS, or via the Companion app, to log in and read/download your letter as required.
Please leave a note on the portal with your requested amendments and assign the note to ‘Your Doctor’. This is the fastest method for getting any changes made.
Please leave a note on the portal with your request. Assign the note to ‘ Your Doctor’ – or ‘Your Prescriber’ if you are in titration. Please do not assign the note to ‘Customer Support’ as this may result in a delay due to the volume of notes that are sent to this team.
Please allow a minimum of 10 days for this letter to be generated for you.
If you are registered with a GP surgery in England and you are referred by a GP to a consultant or specialist in mental health, you have the legal right to choose a qualified provider. Psychiatry UK is qualified to provide assessment for ADHD and ASD via Right to Choose. If you wish to be referred to us, please speak to your GP.
Find out more about Right to Choose ADHD or Right to Choose ASD
Why choose Psychiatry UK?
Convenient – Consultations via secure video call in your own home
Cost-effective – Excellent value compared to face-to-face consultations
Evidence-based – Our diagnostic approach follows National Institute for Health and Care Excellence (NICE) guidelines
Regulated – We are registered with the Care Quality Commission (CQC)
We care – Patient-led care is at the centre of everything we do
Expert
Working with over 280 GMC registered Consultant Psychiatrist specialists
Trusted
Over 35,000 people trust us with their care every year
Safe
Our service is safe, compliant and we work to high ethical standards
Quality Account Report
Our Quality Account is an annual report that showcases how Psychiatry UK delivers safe, effective, and high-quality care. It’s published each year to promote transparency and accountability in everything we do.
The report helps patients, the public, and stakeholders understand:
- What we’re doing well
- Where we’re focusing on improvements
- Our priorities for the coming year
- How we involve patients, staff, and partners in shaping these priorities
CQC Inspection Report
Our CQC Inspection Report gives an independent view of how we deliver safe, high-quality care. The Care Quality Commission (CQC) inspects and regulates healthcare providers to make sure these standards are consistently met.
Following inspection, Psychiatry UK service was rated Good. These are rated according to the following scale:
- Outstanding
- Good
- Requires Improvement
- Inadequate
Our Values
Compassionate
Our patients are at the heart of all we do. We listen, care and take on your feedback to make our services better.
Ethical
We do the right thing to keep our patients safe. Your happiness and safety are our number one priorities.
Expert
We provide qualified, effective and high-quality psychiatric care.
Innovative
We adopt the latest technologies to help us provide and improve patient care.
Help Transform Mental Health Care in the UK
At Psychiatry UK, we’re on a mission to make mental health support more accessible to everyone who needs it.
We’re always looking for passionate people to join PUK – from clinicians and prescribers, to operations specialists, administrators, tech experts, and more. Whatever your skills or background, if you care about improving mental health services, we’d love to hear from you.
Our latest opportunities are always updated.
View current vacancies →