I have had a fantastic experience with Psychiatry UK. I initially contacted my GP in Summer of 2021 to make an appointment and go through the right to choose process. The Dr’s then should’ve then passed my referral over but didn’t, after I changed GP surgery they resent the referral over and within a few months I was contacted to arrange my assessment appointment. The appointment was a video call with Dr Sahan Wijayaweera, he put me at ease, was friendly and we even had a bit of a laugh together. At the end of the assessment Dr Wijayaweera diagnosed me with ADHD, I was relieved and laughed, he asked why I laughed and I said “I always thought I was a rubbish person” and he was so empathetic and told me I’m not rubbish! It was a very lovely emotional moment.
We then discussed my treatment plan where I started on 20mg Elvanse, we increased to 30mg a few months later then eventually got up to 40mg which seems to be the best dose.
If I had any questions Dr Wijayaweera was quick to reply to my portal messages, he arranged medications quickly (even when I was a bit late in submitting the requests) and I felt like I was always in the know about my treatment plan. The Portal is brilliant, took a bit of getting used to at first but it’s a fantastic service.
I had an end of Titration appointment yesterday to be signed off over to my GP surgery but Dr Wijayaweera explained I will still have annual appointments with him to check my progress, I think this is fantastic! In my appointment he asked how I was getting on with certain things and how life has improved in the 10 months since my diagnosis and treatment started, we laughed about some things I will never change on, but he was also very supportive about the positive changes. Since being diagnosed I have learnt more about how to cope with ADHD, found many resources and of course the medication has also helped. Honestly, this diagnosis has changed my life for the better, in the past year I have improved in so many things, I’ve been promoted at work, I’m going back to college to advance my career and friends and family have noticed the change in me, for the better.
Massive thank you to Dr Wijayaweera and the Psychiatry UK team. You are all wonderful and I appreciate you so much. The Dr’s with PUK are clearly Doctors because they want to make a difference and improve peoples lives unlike some private Dr’s who are after money. These guys are blinking brilliant! Thank you again PUK & to anyone going on their mental health journey, you’ve got this!
SO February 27, 2023
Dr Charles was extremely helpful. She listened to my experiences and I felt very comfortable speaking to her. She gave me a diagnosis which she carefully explained, alongside a productive treatment plan.
I had an excellent experience and I would definitely recommend booking an appointment with Dr Charles.
MC March 2, 2023
Dr Sadiq and Helen have been incredible over my year of titration. They have been very supportive in helping me find suitable treatment (while being understanding of my terrible response times)!
Initially, I was alarmed upon hearing that I was being discharged, but the team put me at ease.
It has been a life-changing year for me, and I can’t thank everyone enough!
AC March 6, 2023
Dr Saleem made me feel completely at ease. He was warm and understanding and sympathised with me. He was professional and I felt safe and comfortable in the space.
The whole process has been relatively straight forward and waiting times have been transparent.
I have had a really good experience so far, thank you.
RG March 13, 2023
Dr Shaik was so patient and kind. She put me completely at ease when I was very apprehensive about the meeting. She said some really lovely things that made me tearful. She was professional whilst still having a warmth about her.
I have had a really straight forward and good experience with Psychiatry UK. I used the Right to Choose Scheme and the process was relatively easy. I will definitely recommend Psychiatry UK.
RB March 13, 2023
Sajjad is absolutely Fab. Really comfortable assessment were I was made to feel at ease. Really understanding and patient.
LN March 17, 2023
Today is my titration day. I started my journey by a video call with a psychiatrist. He asked me questions and gave me his thoughts at the end. I was right “you’ve got ADHD”. I thought I was lazy and disorganised… I’d never amount to anything etc etc. one year on from that day I’ve just been signed off psychiatry UK’s support and I’m out in the big wide world.
I had ups and downs with my medication, trying to find the correct dosage. Unfortunately I’m a fainter (always have been), so this played with me for a while. I am now on the correct dosage, which my prescriber worked hard to get to me there, taking note of every thing I said and every side effect no matter how big or small. He was a message away whenever I had a question or I needed anything and would reply rapidly.
My life is now completely different. I used to nap for most of the day and then all night ( I was always feeling tired), I used to have a high dosage of antidepressants, mood swings, impulsive etc… I have now had a step up at work, my house is always tidy, I never need a nap, my life is organised and I haven’t needed an antidepressant since.
I can honestly say this is the best service I have ever received and I’m over the moon. Thank you to my psychiatrist and prescriber… both of which have changed my life.
VR March 20, 2023
We opted to use Psychiatry UK for our 15 yo daughter as she approaches her GCSEs, for suspected ADHD.
The ability to access swift mental health care was really important, as was having choice in the professional we could see. The Psych UK consultant profiles were really helpful for recognising the level of experience and expertise available.
We found Dr Woodward to be extremely attentive, professional and understanding. The online consultation was just as effective in our opinion for a mental health review such as this, which opens up access to experts without geography acting as a barrier to access.
The information on the Psych UK website meant that it was fairly straightforward to navigate the process of application, completing the various assessment tools and setting up appointments. The customer support team are very swift at responding on the portal whenever there’s a query. I did worry that a ‘portal’ could potentially mean a ‘black hole’ to get lost in!! This definitely hasn’t been an issue at all. It’s really easy to use and I have great confidence that all communications will be addressed within a very short turnaround time.
When my daughter decided to opt for a medication trial (after reading the very detailed information provided), the follow up appointment could be arranged very swiftly and Dr Woodward spent the full half hour discussing the options, responding to questions, reassuring us about the process to get the meds right.
So far, it’s been a very positive experience as far as Psychiatry UK goes. In terms of getting a diagnosis, definitely worthwhile as it explains so much about the challenges faced by our daughter over many, many years and now we can put strategies in place to help her.
YW March 22, 2023
Very kind and respectful doctor and prescriber, listened to my needs and ensured titration was successful and effective for me.
AB March 24, 2023
Yann made me feel relaxed I was a bit anxious but soon felt ok. Had ADHD test and it has confirmed what I thought after assessment by Yann. Good service. Thank you
MD March 29, 2023
This particular appointment related to my being handed back over to my GP, as such, this feedback relates to the entire experience of being with PsychUK; from initial referral.
The service/s provided have been nothing short of exceptional across the board. Every interaction with personal has been wonderful.., and efficient!Dr Roberts, Denise Bromilow (my assigned titration nurse), administration staff, even the folk who maintain the website, just flawless. Everyone has been friendly, pleasant, knowledgeable, and kind. I didn’t enter this stage with a lack of knowledge of ADHD or the diagnostic process, given that I was already aware of being Autistic.
However, I can easily imagine that someone who is apprehensive, or has fears/confusions, would find PsychUK and the staff members very good at relieving concerns as they are extremely supportive.
I cannot give enough praise, I can only wish that every organisation was run this well!
Thank you to all for the support and guidance through what has quite literally been a life changing couple of years!
BT March 30, 2023
I very nervous when I was first in contact with PUK having had zero experience of anything of its kind before, but from the very first video chat, it has been so refreshingly stress free.
I overthink everything and filling out forms takes me a lifetime, but even these were manageable for me. Any and every interaction I’ve had with Thirani who issues my prescriptions has been seamless and straightforward.
I’ve now had my final video call with PUK and my future care has been handed over to my GP.
I’d like to thank everyone involved for helping me to live the life I should have been living for the past 50 years.WB April 5, 2023